Rob you but cant train you or facilitate you in challenging circumstances. Appalling teaching styles and methods. Dont really care and expect you to know it without making effort to explain or teach it ! Rather join others where atleast u are looked after.
Response from the owner: We sincerely apologize for your experience, Annie. Your feedback is important to us, and we will address your concerns regarding teaching methods and support. We strive to improve our services and appreciate your insights. Thank you for bringing this to our attention.
Booked in for a course, turned up on the day and was told it was cancelled due to sickness. No problem, sickness happens, no big deal.Since then I've tried to call to rebook and no one calls me back. I've emailed to rebook, no one emails back. I've called to get a refund, no one is available to sort it and no one calls me back. Called to speak to a manager and none are available and guess what... No one calls me back.So it's now a month further on, they've robbed the full course fee off me, waste hours of my time on hold with no one and I've still not been on the course!Don't trust these thieves
Response from the owner: Dear Phil,I sincerely apologise for the delay in processing your refund. Unfortunately, we’ve had a few team members out of the office, which has impacted our response time. Please know that we are actively working on your refund, and we truly regret any inconvenience this has caused.We always strive to maintain high standards, and I’m sorry that we fell short in this instance. Thank you for your patience and understanding.
I thoroughly enjoyed the course. Thank you, Pete.
Response from the owner: We're delighted to know you enjoyed the course, Andrew! Pete will be happy to hear your positive feedback. Thanks for choosing Viva Training!
Response from the owner: Thanks for the 5-star rating, Majid! We're glad you had a great experience. If you need any further assistance, please feel free to reach out.
Response from the owner: Thank you for the 5-star rating, Kevin! Your support is greatly appreciated.
Very good learning experience recommended *****
Response from the owner: Thank you for your feedback, Ubaid. We're glad you had a good learning experience with us. Keep recommending us and we look forward to serving you again!
Response from the owner: Thank you for your 5-star rating, Suresh! We appreciate your support and look forward to serving you again.
Response from the owner: Thank you for your positive rating, Sean! We're glad you're satisfied with your experience at Viva Training Academy. We look forward to serving you again.
What an absolute con..... would you trust someone to work in your property after a 6 month course that was based in a classroom and requires some photos of you pretending to do some work on site??What they don't tell you is that when you come out.... no one will employ you. Because no one is that stupid. Without any experience you won't get a job!!!!!!So you can work for yourself????? Enjoy the legal battles when you it all goes wrong because you flooded some poor old lady's house out because they taught you how to connect a cooker. But not drain a system down properly.There is a reason it takes 4 years the traditional way...... on site with experienced engineers. These courses do nothing but teach you how to pass a test. When in reality it's hands on experience that you need.When I did an apprenticeship it was 1 day a week at college and 4 days on site...... it was the 4 days where you really learnt and practiced your craft.Just read real reviews online of people that have done this training. Or from BPEC, the awarding body for apprenticeships. Or from anyone that isn't affiliated with these centres.Unsuspecting victims come out with a certificate that cost a fortune and no job what so ever. Just try and get a gas job online........ they will all give a minimum term of experience required....... These centres should be ashamed of themselves.They are diluting the industry with cowboys that don't have a clue. Its already bad enough and gas safe is there to protect customers.Anyone that goes on these courses and thinks and think they can walk out with a fancy new certificate and earn £50k a year are delusional.
Response from the owner: Thank you for your rating, Engr. Naqash Rajput Chouhan. We'll strive to improve our services and hopefully provide a 5-star experience next time around.
Response from the owner: Thank you for your 5-star rating, Shaun! Your support is much appreciated and we’re glad you liked our service.
Response from the owner: Thank you for rating us highly, Aaron! We appreciate your support. If you ever need any assistance, just let us know!
V good training
Great fast pace training, would recommend
Very good training centre and learned a lot in a short time.Attended a heat pump course and water regs. Very thorough and smooth at the same time.Very Nice experience.
Good job
A good place to do the Training for air source heat pump developing skills
Very good
Great facilities and great training
Best course I have attended Unlike others which are showroom based don’t touch this or you left mark there.This was actually hands on course Different makes and models were in workshop both live and dead boilers also lots of sensor switches pumps,G valves etc. Pete was excellent made sure everyone understood what were they doing and what outcome or readings they were looking from each test carried out.pete put faults on live Boilers when we were away for break to simulate real world scenarios which was really good.Excellent would really recommend it.
ASHP course, Great 3 Days training,Pete was excellent with great knowledge.Well worth the costThanks Viva Training.👍🏻
Response from the owner: Thank you for taking the time to leave a 5🌟🌟🌟🌟🌟review for the Air Source Heat Pump course. It's appreciated 👍👍
Response from the owner: Hi Aron, we are really sorry you feel like you had a less than excellent experience with us. As you can see by our reviews, we try and provide the best training experience possible. Unfortunately we can't seem to find a record of you training with us. If you could provide some more detail, we would be happy to look into it for you.Best Wishes,The VIVA Team
Passed my ACS with Viva, great trainers put me at ease in a relaxed training atmosphere. Roy & Pete are down to earth, helpful and know there stuff. Lindsay was helpful with the paperwork/ portfolio side of the course, which also helped as paperwork isn't my forte.The company they use for placement are also good, made a few new friends and enjoyed the experience with Basi. Would recommend and I will be going back.
ASHP course - Very good Will definitely be back for more courses
Very good course good tutor and learned more than I thought I would.
Great company very informative and very detailed training on air source heat pumps. Tutor was very good and very helpful all the way
Top guys and great place
Great training great experience would recommend
Very professional team!
Response from the owner: Thank you for your 5🌟review, it is appreciated Adela
Great course, trainer clearly implemented his knowledge to the class making it clear an understandable
Absolutely wonderful training, very informative and excellent experience
Completed my ASHP at viva training. Great atmosphere, trainer very knowledgeable and easy going. Would highly recommend this place. Will definitely be back for any further or on going training.
Did the heat pump installation course. Really good and informative. Free brews as well!
Well worth the journey from London! Thank you Roy you have answered many of my questions I have had for many years. Can’t thank you enough for passing on the knowledge which will massively improve me as an engineer for years to come.David
Really informative, staff are friendly and helpful, I would say there is a lot to take in but would recommend viva to any one who wants to start doing the f gas and air source , as you will have a better understanding of how systems work, thankyou viva it’s been emotional 😁👌🏽👍🏽🤩
Great place for training with really good facilities. Great communication from admin staff to trainers made the whole process very smooth. Recommended.
I came back to do heat pump training ,I already did my gas safe with viva training academy. They been fantastic .would recommend highly.
Brilliant ASHP course. Excellent training.
Brilliant course. Very informative. Excellent tutor.Highly recommended
Attended ASHP training! Great training and great facilities
Brilliant course, very informative
Training on ashpGreat course Peter has been fantastic with the training explained everything clearHighly recommendAndrew lehan
Well what can I say, if you need any of the training I highly recommend viva,Very knowledgeable trainers and great venue. 5*****
Great centre for learning and development. 👍
Fantastic course just completed ASHP and water regs. Brilliant team and facilities.
Just recently completed a fault finding course with the ever knowledgeable Roy Fugler.I honestly cannot rate this training centre and Roy highly enough!I completed my ACS training with them over two years ago and they were my number one choice when I decided to expand my knowledge around the inner workings of a boiler and how to diagnose the issues that often arise.I will have to re-sit my ACS again in a few years and there’s only one place I’ll be going. It’s VIVA all the way!
